Return Policy

Last updated October 28, 2023

Thank you for your purchase. We hope you are happy with your product from Scorched Earth Design. However, if you are not completely satisfied with it for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ninety (90) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Scorched Earth Design LLC

Attn: Returns

22399 Bishop Dr

Maricopa, AZ 85138

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

Our products are hand built by a team of experienced artisans. We stand by the things we build. Consistent with that, if you have received a defective or damaged product, please contact us to arrange a refund or exchange at:

help@scorchedearthdesign.com

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

help@scorchedearthdesign.com