Return Policy
Last updated October 28, 2023
Thank you for your purchase. We hope you are happy with your product from Scorched Earth Design. However, if you are not completely satisfied with it for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within ninety (90) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Scorched Earth Design LLC
Attn: Returns
22399 Bishop Dr
Maricopa, AZ 85138
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
Our products are hand built by a team of experienced artisans. We stand by the things we build. Consistent with that, if you have received a defective or damaged product, please contact us to arrange a refund or exchange at:
help@scorchedearthdesign.com
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
help@scorchedearthdesign.com